Privacy policy

By visiting the VKL Design Studio’s website or any other websites operated by VKL Design Studio, Inc. or its affiliates (collectively, the "Site"), you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Site. Each time you use the Site, you should check the date of this Privacy Notice (which appears above) and review any changes that have been made since your last visit to the Site.
Throughout VKL Design Studio, Inc.'s years of operation, we have developed relationships with our customers based on respect and integrity. We’re aware of the trust and confidence you demonstrate when you visit the Site and provide us with information.

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This Privacy Notice is posted to demonstrate our leadership in online security and customer service practices. We treat your information with the same honesty and sensitivity that we have displayed throughout our company’s history.

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Personal Information Collected
VKL Design Studio uses the information that we collect from our visitors and customers to personalize and improve your visit and shopping experience at the Site. We gather the following types of information:
Information You Give to Us:

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We Collect Personal Information that is provided by Site users. "Personal Information" includes your name, address, telephone number, credit card information, e-mail address, date of birth, and IP address. Personal Information is collected when you establish an account with us, place an order on the Site, participate in a contest, sweepstakes, or online survey, or communicate with any of our departments, such as customer service, sales, or technical services, through the Site, telephone, mail, or fax. In some instances, we may obtain other people’s names and email addresses that you may choose to provide as part of our "email a friend" feature.

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Web Beacons:

We (or service providers on our behalf) may collect information from visits to the Site through the use of "Web Beacons." Web Beacons are web page elements that may employ cookie technology and enable us to record data about visits to or transactions made on the Site. This information is sometimes known as "clickstream data." We may use this data to analyze trends and statistics to improve your online experience or our customer service. No Personal Information is collected through the use of Web Beacons on the Site.

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Cookies:

Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open an e-mail that we send you; and the URLs that lead you to and around the site, including the date and time. You can generally set your browser to reject cookies or notify you when you are sent a cookie. Software is also available from third parties that will allow you to visit the Site without providing this information. You are welcome to use the Site if you use such software, but we will not be able to offer you our personalized services, and we will not be able to accept any online orders from you.

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Orders:

If you place an order through the Site, you will be required to provide contact, billing, and payment information.

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Use of Information Collected By Use;

We use this information to improve your experience on the Site, to provide services to you, and to communicate with you about information that you request. We may also use this information to help us target specific offers to you, to help us develop and improve our Site, and to tailor our Site to your interests.

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Sharing of Information with Third Parties;

We will not rent, sell, or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Notice.

Service Providers:

We may employ other companies or individuals to provide certain services to or on behalf of us, such as analyzing customer lists and data or performing marketing or consulting services. These third parties ("Service Providers") will only have access to the information needed to perform these limited functions on our behalf and are required to provide your Personal Information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using your Personal Information for any purpose other than that for which such parties were engaged by us and/or as stated in this Privacy Notice. Any Service Providers that use data received from us may only do so by this Privacy Notice.

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Credit Card Companies:

If you place an order through the Site, the Personal Information you provide is transmitted to your credit card company to verify and authorize your purchase. At certain times, we may offer financing options with or without third-party participation. If you use a financing option, the information provided by you (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to a third party for processing.

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Links to Third-Party Sites:

The Site contains certain links to third-party websites, such as those of our vendors. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy notice of each website you visit. Links to third-party websites are provided solely for your convenience, and any submission of data to such websites is at your sole risk.

Law Enforcement and Protection of Users:

To the extent permitted by law, we will disclose Personal Information to government authorities or third parties under a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud, or protect our rights or property as well as those of our affiliates, customers, or other users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.

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Children and Privacy:
The Site is a general audience website and is not directed to children under the age of 13.

We will never knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted Personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files. We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to become familiar with the websites they visit.

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Security:
We employ 256-bit encryption technology in all areas of the Site that require you to provide your personal or account information, including those areas related to online ordering, order status, catalog requests, and contest forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address, and credit card number.
You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

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Corrections, information removal, and Opt-Out:
If your name, e-mail or postal address, telephone number, or other Personal Information changes, you may update, correct, or omit the relevant information by contacting us by email.

In addition, if you no longer wish to receive communications from us, you may opt-out by emailing us at [email protected] or by clicking on the unsubscribe link within any marketing email you receive from us

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Contact Information:
If you have any questions or concerns about this policy, please contact us.

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Limitations on Liability:
IN NO EVENT WILL VKL DESIGN STUDIO, INC., AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF VKL DESIGN STUDIO, INC., ITS AFFILIATES, OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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