Micah Bowers
Nov 22, 2020
11 views
VKL
Jul 31, 2015
Good UX Isn’t Enough: Why Good CX Is Important, Too
User or customer? There’s a question I often ask myself whenever I’m studying someone’s experience with a company: “Is it UX or CX?” Is...
5 views
VKL
May 23, 2013
Stop Building Websites and Start Building Smart Sites
So what’s preventing the website from becoming as enjoyable and effective as mobile apps? Thanks to app-like interactions made possible...
5 views