11 views
Good UX Isn’t Enough: Why Good CX Is Important, Too
User or customer? There’s a question I often ask myself whenever I’m studying someone’s experience with a company: “Is it UX or CX?” Is...
VKL
Jul 31, 2015
5 views
Stop Building Websites and Start Building Smart Sites
So what’s preventing the website from becoming as enjoyable and effective as mobile apps? Thanks to app-like interactions made possible...
VKL
May 23, 2013
5 views